Why does DSL work but not phone?

Why does DSL work but not phone?

Re: DSL works but phone doesn’t Phone uses DC and AC signals up to a little below 4KHz. DSL is pure AC operating above 4KHz. It is quite possible for DSL to work while phone doesn’t. You should trouble shoot the phone issue the same way as you would without DSL on the line.

Why does my landline phone not have a dial tone?

If you have no dial tone on your corded phone, make sure it is plugged securely into the wall phone jack. If you have no dial tone on your cordless phone, check the battery and charge it if it’s low. Make sure your cordless phone’s base unit is plugged into a working electrical outlet.

How can I have internet but no phone service?

You can opt for “Naked DSL” (or, standalone DSL), which provides internet via a standard telephone jack, but you don’t pay for or have use of phone service. The cable will deliver internet to your modem, which you can connect certain devices to via an ethernet cable.

How do I find out if a landline is active?


  1. Check for an active connection by plugging in a phone and checking for a dial tone.
  2. Alternatively, call a service provider to verify if your line is active or not.
  3. Naked broadand plans are worth considering if you do not have nor want an active phone line.

Does DSL require a phone line?

A DSL internet connection only requires telephone line wires to receive the internet signals and a modem to transmit the signal and provide internet access. You don’t need to have an active landline to install a DSL connection — you don’t even need to own a telephone.

Is a landline required for internet?

No, you do not need a landline phone to get internet in rural areas. Years ago, some internet companies required you to have a home phone in order to get internet (such as AT and CenturyLink). This is no longer the case other than for dial-up internet (which still requires an active landline phone).

How can I fix my phone without dial tone?

First, check if your telephone has a dial tone. If you can’t hear any dial tone, check your cable wire connection up to telephone line socket and make sure there are no loose connections. Also ensure that the line cord is properly connected to your handset. If your phone has a dial tone, try checking the ringer volume.

How do I report PLDT landline no dial tone?

If this did not resolve your issue, please call our Hotline by dialing 171 or online through our Facebook Page and one of our customer care officers will be glad to assist you further. Click here to know more about how to contact us.

How do I know if my PLDT WiFi is disconnected?

Enter your telephone number starting with the area code or the 11-digit Ultera or Home WiFi number. For example, if your telephone number is 123-4567 and the area code is 02, then enter 021234567. The system will automatically detect that your account has been disconnected and inform you of such.