How can I speak to a live person at FedEx?
Check out our FAQ Hub for a wide range of self-serve solutions. If you still need help, call 1.800. GoFedEx 1.800. 463.3339.
Will FedEx pickup if I have a prepaid label?
Our customer services team will be happy to help arrange for a courier to attend and collect your shipment. If you have been provided with a return label by your supplier all the advisor will need is the 12 digit air waybill number from the label to access all the information and schedule a courier to pick up.
How do I intercept a FedEx package?
Simply enter the tracking number online or call 1.800. GoFedEx 1.800. 463.3339. The option is available with FedEx Express®, FedEx Ground® and FedEx Home Delivery® shipments.
Are FedEx Express envelopes free?
Free FedEx Express packaging available online If you’re shipping using FedEx Express, packaging is complimentary. We’ll ship it to you for free when you order it online.
How do I confirm a FedEx pickup?
Call 18004633339. Receive pickup request confirmation e-mail. You have selected to send e-mail notifications about your pickup request.
Where can I pick up FedEx envelopes?
You can choose from thousands of FedEx Office, FedEx Ship Center®, FedEx Authorized ShipCenter®, FedEx® Drop Box,* Walgreens, Dollar General and grocery locations nationwide. Some are even open 24 hours.
Can I pick up my package from FedEx after failed delivery?
I’m picking up a missed delivery. FedEx will hold your package for up to 7 days for both FedEx Ground® service and FedEx Express® service before it’s returned to the shipper. You’ll need to bring your tracking number, government-issued photo ID, and your door tag number.
What is FedEx account number?
Your account number is a nine digit number and appears in the top right of your invoicing. Should you not have any invoices to hand or the ability to view online via FedEx Billing Online, please contact us. A FedEx representative can go through some security steps with you before providing you with your account number.